Overall rating: 4.244392 / 5 from 847 reviews.
AI Generated Review Summary
The RFX GATEWAY™ system is praised for its reliable connection and functionality, though opinions on readings and app usability vary. Customers appreciate its performance and ability to connect multiple probes, but some find the readings inaccurate and the app lacking in support.
Summary topics
- Thermometer Performance: 6%
- Connection Reliability: 8%
- System Functionality: 6%
- Reading Accuracy: 6%
- App Usability: 8%
Review topics: ["results","improvement","size","spot","quality","package","packaging","issues","shipping","connection","battery","difference","setup","customer service","support","cover","performance","hardware","wires","looks","interface","design","instructions","works","display","service","heat","feel","wifi","charger"].
Review highlights
- "I love using the app, telling me everything I need to know for successful moist and delicious meat." —
- "This remote reading, wireless thermometer is great. . . once you get it working." —
- "App is solid, the receiver connects and sends temp readings quickly." —
Reviews
Wireless probe on RFX
"Hi, i have a wireless probe my wife got me at Christmas and i did a low and slow cook with a maximum temperature of 300F in my pellet grill. There were two probes in the meat and now one of the probes will only display one temperature reading. I do like the unit, i just hope they will last. i just bought another two probe set which is why i am getting this review as i do like them if they will work for me. Thanks"
RFX System Works Great!
"I have used the RFX probes and gateway several times now and cross checked them against other thermometers. They are very accurate and work great with the app. They have helped me make sure my tomahawk, pork chops and other items turned out fantastic."
Chef 21 years
"I like the wireless temperature probes. It’s so to use, it’s almost like cheating. I use them daily! I keep buying more. The only I have is some will say inactive, but when i click on the probe in the app I get the the temp!"
The probe we received with
"The probe we received with the kit was unfortunately malfunctioning. It wouldn't connect to the app despite multiple resetting attempts. I reached out for support, and Michael M. was able to get us a new probe, which arrived in three business days--a lot sooner than I anticipated. The new probe is working well! It's very unfortunate that we had to be sent a new probe, but the excellent customer service makes up for it."
Works Some of the Time
"It does an okay job most of the time, I double check my meats with a quick read thermometer and the readings are okay but where it really struggles is in my Traeger Timberline 1300 with the meat wrapped in foil. Foil cuts off the reading completely. I changed to butcher paper which helped a lot but where I think the system needs a real upgrade is having it work with WiFi 5g. My house is on Wifi 5g so I need to run my RFX on bluethooth. This might help with the weak transmission/reception issues with foil. . . not sure."
RFX wireless probes
"Excellent system. The only issue I have is battery inconsistency. Sometimes the battery will last 20 hours or longer and occasionally you get 8 hours or less. Not sure if it's wifi or outside temps affecting it. My wife pre ordered mine as a gift and I've been using them since they were delivered. I probably have 1,000 hours on my probes so they are definitely durable. Absolutely worth the money"
I have only had a
"I have only had a chance to use my RFX once. I loved that I can be in another room and see my temperature and have a conversation with friends. But on my cook I double checked my temperature with my instant read pen and the pen was showing a higher temperature than my RFX."
Perfect food every time!
"Love this setup! My father-in-law recommended this to me after I told him his food always comes out perfect. I bought the 2 probe deal and feel like it’s the best money I’ve spent. I love how I can look at my phone and see the temperature of the food rise without even opening the oven. You can also set the high limit temperature so it notifies you when it reaches the temperature you want. No more ruined meals by overcooking or undercooking. Definitely worth the money!"
Pairing and charging
"Have hours spent trying to pair to my phone also the charging cord does not go in far enough to charge the unit Very frustrating and disappointed I’ve purchased several ThermoWorks products this one is a bust I want to return and get my refund"
Not very user friendly. Needs
"Not very user friendly. Needs widget integration on iphones. More intuitive way to track cooks and set temps. The user experience is clunky. Provide option to turn on/off cook times. The product is quality but the app and user experience needs a serious overhaul."
Q&A
- It says it has an operating temperature of 120deg F. Can you use the wired probe monitor the temp of a normal gas grill or oven? Interested in using it in the oven or for steaks on a grill that may get up to 500deg.
- The operating temperature specification for RFX GATEWAY is for the physical unit itself. The included ambient probe can measure up to 572°F. Great for an oven, grill, or smoker.
- I have a RFX gateway, what usb charging devise is needed to charge correctly. Mine does not seem to charge properly.
- Any USB-A to USB-C cable should work. Avoid using USB-C to USB-C cables. If you still have difficulty charging your RFX GATEWAY or have additional questions, call our Utah-based support team at 800-393-6434.